Customer Service Mailbag - The Christian Educator Vol 2, Issue 3

	The Christian Educator	Vol 2, Issue 3

	Christian Liberty Academy School System CLASS Home Page Christian Educator Archives

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Customer Service Mailbag

The CLASS customer service phone team receives a steady stream of requests for help and guidance. For example, some of the most common questions that families ask are...

When does Early Bird start?

Our Early Bird re-enrollment special begins March 1st and runs until May 15th. Tuition savings are greatest during the first phase, which ends April 15th. The Early Bird special is available to re-enrolling families who are able to pay in full at the time of enrollment. In addition to the discount, Early Bird re-enrollments also have until 10/31 of the following year to complete, so enrolling early does not need to change your schedule. Re-enrolling families can add a new student and still qualify for Early Bird. We send out the Early Bird announcement by mail to all of our enrolled families, but you may still re-enroll as an Early Bird online as long as you actually submit your application after March 1st.

Who can attend the on campus graduation ceremony?

CLASS sends out the graduation packet to families who have children enrolled in 8th or 12th grades and have had their curriculum for at least one quarter as of the date we mail the packet. Some students will have already completed the grade level while others may only be starting it. We welcome any students who have a reasonable probability of graduating this year. We give each student only congratulatory letter at the ceremony since the actual diploma is mailed out once the student successfully completes the grade level. The deadline for registering for graduation is April 15th. Graduation caps and gowns (12th grade) must be ordered from Jostens by that date as well. If you do not receive a graduation packet, but would like to attend, please contact Customer Service. If you qualify, we will be happy to send a packet out to you.

Although not everyone is able to attend, we usually have about 30 states and one or two foreign countries represented at the ceremony. You can register to bring family and friends as well.

I have heard that we can order CLASS jackets and things but I cannot find any information about it. How can I see what you have to offer?

A:	Our relationship with our apparel supplier has changed and we are no longer able to fulfill small orders. Since most of the orders we received were small, we are not offering CLASS apparel at this time.