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Customer Service Mailbag

The CLASS customer service phone team receives a steady stream of requests for help and guidance. For example, some of the most common questions that families ask are...

Q:
Can I enroll my student for one semester?

A: CLASS only offers full year courses. Our transcripts only show awarded credits for full courses. However, you can move through the material at your own pace so it may be possible to complete a course in one semester. Some families enroll in the Family Administration Plan and make their own transcripts. In that case your transcripts can give credit for a semester. Of course, not all schools accept independent homeschool transcripts.

Q:
My students' grade level expired. Can I still purchase an extension quarter?

A: Yes. Extensions may be purchased after a quarter ends. If report cards have already been produced for that quarter they will not automatically be sent to you. You may request one if you want one.

Q:
How do I find out about college testing?

A: We have good information on our web site at the following link:

 
CLASS Support for College Testing

You can also usually obtain information from your local high school. Remember, your tax dollars pay for it so you have a right to the information.

Q:
How do I get connected to other families who are using CLASS?

A: One good way is to register for the bulletin board on our web site:

CLASS Bulletin Boards

In order to protect your privacy, CLASS does not share information about our enrolled families, so we have no other means to facilitate community building.